All links herein are OpenNet-only resources:
FSI's PK260 - eContact User Training is our official, in-depth training for eContact users. Classroom training takes place using a live session of eContact prepopulated with sample data about fictitious contacts and events.
Course material used in the class includes a student workbook/manual used in this three day course, and a smaller quick guide business process owners at post can use to brief their colleagues:
- eContact - PK260 Workbook (PDF)
- eContact - 1 Day Training Manual (PDF)
- eContact - Basic User Training (PPT)
After training, please sign up for the CMD ListServ for announcements about new features and to share tips with our community of eContact and CMD users: