How are middle names and second surnames handled in eContact? Follow

Middle names are entered as a second first name, as we did with CMD. eContact developers tested adding a separate field, but found that this slowed users down and complicated search results and older records, breaking up the user experience.

Some cultures require that we support other complex names, including multiple last names in a Spanish or Portuguese setting.

Search tip:

Want to search for a name in the second position using a wildcard search like "% _" before or after a comma to search for second words in the First name or Last name fields - To learn more, click here to read about eContact search.




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