Pre-requisites: n/a |
Topics Covered
Adding an Occupant
Adding a User to Okta
Target Users
Housing Admin
Required Permissions
Residence Manager
Local Admin
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Adding an Occupant to ATLAS Housing
To add an Occupant, go to All Occupants and click Add Occupant. Next, type in the user's email and select Search.
If the Occupant/User information populates on the screen, select the Occupant you want to add by clicking the arrow next to their email/name, and continue with creating their ATLAS Housing Occupant account.
If the Occupant/User does not populate you will need to add that person to Okta. (Note: Please confirm that they do not have an Okta account with a different .gov account.)
Adding a User to Okta
When an Occupant/User does not populate, click Add New User. Fill out the Occupant/User information and click Add.
Related Article: Occupant Menu
Related Video: ATLAS Housing Informational Video
For additional help, please contact ISC at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
Visit the Global Application Portal (GAP) for the latest news and information on all the ADG's applications.
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