Adding an Occupant Follow

Topics Covered
Adding an Occupant
Adding a User to Okta

Target Users
Housing Admin

Required Permissions
Residence Manager
Local Admin

Adding an Occupant to ATLAS Housing 

To add an Occupant, go to All Occupants and click Add Occupant.  Next, type in the user's email and select Search.

If the Occupant/User information populates on the screen, select the Occupant you want to add by clicking the arrow next to their email/name, and continue with creating their ATLAS Housing Occupant account.

If the Occupant/User does not populate you will need to add that person to Okta.  (Note:  Please confirm that they do not have an Okta account with a different .gov account.)

Adding a User to Okta

When an Occupant/User does not populate, click Add New User.  Fill out the Occupant/User information and click Add. 

Related Article: Occupant Menu

Related Video:  ATLAS Housing Informational Video

For additional help, please contact ISC at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
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