Adding an Occupant Follow

    Topics Covered
  • Adding an Occupant
  • Adding a user to Okta
    Target Users
  • Housing Administrators
  • Required Permissions
  • Residence Manager (min)
  • Local Admin


Adding an Occupant

To add an Occupant, go to 'All Occupants' and click 'Add Occupant.'  Next, type in the user's email and select 'Search.'

If the Occupant/User information populates on the screen, select the Occupant you want to add by clicking the arrow next to their email/name, and continue with creating their ATLAS Housing Occupant account.

If the Occupant/User does not populate you will need to add that person to Okta. (Note: Please confirm that they do not have an Okta account with a different .gov account.)



Adding a User to Okta

When an Occupant/User information does not populate, click on 'Add New User.'  Fill out the Occupant/User information and click 'Add.' 





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