Configuring Email Templates Follow

 

 Pre-requisites:  n/a

 

Topics Covered
Email Templates for Your Post

Target Users
AR Instance Admin

Required Permissions
n/a

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Configuring Emails and Email Templates 

To configure email templates, navigate to Administration > Configuration > Email Templates.

The same email templates as the View System Email Templates page are listed here.  However, in contrast to the View System Email Templates page, Instance Administrators are able to edit (not just view) the template to reflect post’s procedures.


To edit an email template, click the Edit icon next to the template or click the + Create button.

*NOTE:  By clicking the Edit icon, you will be directed to that template’s page.  By clicking the + Create button, you must follow the below instructions.

From the dropdowns, select the:

  • Post 
  • Recipient Type
  • Template Type
  • Sent From → To

Click Import Template.

The Template Content and Preview will now populate.  From here, edit any information to make the template relevant to your post.  Click Save Changes when all edits are complete.

Related Articles:  Viewing System Email Templates

 

For additional help, please contact ISC at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
Visit the Global Application Portal (GAP) for the latest news and information on all the ADG's applications.

 

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