Amending a BOC Follow

Amending a BOC 

When you amend a BOC, a new draft is created when the record is amended. You have options to send the initial notification or void the draft. Each time a draft is amended, a new draft is created, which can be viewed by clicking on the View Original BOC option.

During a dispute, if a BOC amount is updated, it will be labeled as BOC Amount Updated - A Bill of Collection amount requires updating (Amend BOC).

Steps to Amend a BOC

1. Click the green Edit button. This will direct you to the example shown in the image above.
2. To amend a BOC, this action will void the current BOC and create a new draft using the existing information.
3. Enter a comment for the amendment.
4. Click Amend Bill of Collection to proceed.

Within an amended BOC, you will have the options listed below. A description of each is provided.

Search Bills

1. Click on Search Bills to navigate to a page displaying all Bills of Collections.
2. This page offers filter criteria such as BOCs in Draft, Submitted, Open, Closed, or Voided status.

Cancel

1. Click Cancel to return to the Open Bills page.

Save Draft

1. Click Save Draft to capture any changes made.

Send Initial Notification

1. When you click Send Initial Notification, a prompt will appear asking, "Are you sure you want to start the clock on the Bill of Collection?"
2. Click OK to process the notification.
3. You will be redirected to the Search Bills page where sent notifications can be viewed.

Ellipsis (three dots)

1. The ellipsis menu provides additional options:
   1. Void Bill: Enter a comment to void the BOC, followed by Click Void to proceed.

To view the original BOC of the newly amended version, click View Original BOC in the purple bar.

For additional help, please contact ISC at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
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