Pre-requisites: Download the Microsoft Authenticator App to Your Mobile Device
- Topics Covered
- Authenticator
- Target Users
- All Users
- Required Permissions
- n/a
The Department of State's cloud authentication allows for the use of the Microsoft Authenticator App as an option when logging in from the internet.
The Microsoft Authenticator app helps you prove your identity without needing to remember a password. Instead of a password, you sign-in with your username and then use your mobile device to confirm that you are in fact, you. This two-factor verification method is considered more secure than just a password, especially while viewing sensitive info.
- If you still want to use your password, that’s okay too. The Microsoft Authenticator app can also act as the second part of the two-part verification method, by only sending you an approval notification when you need to provide extra proof of your identity, or by automatically creating a new verification code every 30 seconds, so you have a new code whenever you need to sign in.
- For more information about the app, how to sign-in, and how to backup and recover your data, you can also read these articles (below are external links to Microsoft sites):
For additional help, please contact ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
Visit the Global Application Portal (GAP) for the latest news and information on all the ADG's applications.
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