- Service Providers
- Organization Administrators
- Manage Assignment Process
When an employee is assigned to a post, there could be several Pre-Arrival tasks and Check-In tasks that need to be completed by service provider. Also there could be tasks that need to be completed by a Service Provider during Check-out time. This article explains how to complete these tasks during Pre-Arrival, Check-In and Check-out.
As a Service Provider(SP) for a post, one of my roles and responsibilities is to complete a process task (Pre-Arrival, Check-in or Check-Out tasks). Login to ADS application with SP privileges and go to SP dashboard and select Arrivals (or Departures) to view all Arrivals (or Departures) PCS request.
View Tasks Assigned to Service Provider
When I select the “Pre-Arrivals” menu, the Post Pre-Arrivals page will be displayed. This page has the information about all employees whose PCS request has been approved. Please see the Figure-2 below. The Post Arrival page has information about Pre-Arrival Process and the tasks contained in each process. In Figure-2 below, also has information about the numbers of task assigned to the logged-in user.
When I select the “View Pre-Arrival” image for each PCS request, the Assignment Details page will be displayed as in Figure-3 below. This page information about the sub-process and the tasks contained in each sub-process. In Figure-3 below, the sub-process named "Submit HR request Pre-Arrival Sub-Process 1" has 4 Tasks. All these tasks are assigned to Service provider group. Also some task has deadline dates and these tasks need to be completed by the deadline dates.
Complete Tasks Assigned to a Service Provider
When the task is selected, the “Task Details” page is displayed as in Figure-5 below. To add Notes for the task, select the “Notes” button. A model-dialog is displayed, and SP can add internal notes for the task. To “Complete” a task, select the “Complete” button. The task is marked as complete.
How to Reset a Completed Task
You can also reset a completed to “Not Started” by selecting the task again from Figure-4 and then by selecting the reset button.