Accepting a Diplomatic Note Follow

Topics Covered
How to Accept a DipNote

Target Users
Action Office

Required Permissions
Action Office Role

Accepting a Diplomatic Note

To accept a diplomatic note, choose Action Office under Incoming DipNotes.  Then, select from the diplomatic notes list and click on the Edit icon.

From the Editing Incoming DipNotes page, click on the ACCEPT/REJECT/REASSIGN button.

A popup window will appear. Select Yes from the Action dropdown field.

If the diplomatic note contains PII, check the Does this dipnote contain PII? checkbox under Accepting the DipNote window; In the Select the SMART Caption you want to add window, select the Captions applicable to the diplomatic note from the list and click Add Selected Captions button.

Going back to Accepting the DipNote window, Select the associated offices who will see the contents of the diplomatic note in the Please select the action offices who can also see this dipnote listbox. Click Publish.

If the user is connected via OpenNet, GoVirtual or GoDesktop and has an active SMART account, the application will automatically connect to the SMART server, attempt to archive the note and retrieve the MRN.

For additional help, please contact ISC at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
Visit the Global Application Portal (GAP) for the latest news and information on all the ADG's applications.