Archiving a Published Diplomatic Note with a Pending SMART Status Follow

When a user is connected via DIN/Internet, or when a user without an active SMART account publishes a note, the note’s status will be updated to 'PUBLISHED.'

If the DipNotes application is unable to establish a connection with the SMART Server, the SMART status of the note will change to 'Pending,' indicating that the note has not yet been archived to the SMART Server.

Any drafter within the section or office, or the post administrator, can archive the published note, provided they have an active SMART account and are connected through OpenNet, GoVirtual, or GoDesktop.

From the left navigation menu, select Outgoing DipNotes -> My Outgoing DipNotes.

Once redirected to the My Outgoing DipNotes page, locate the desired outgoing note from the list.

The Status column should display Published, with the SMART Status indicating Pending.

Click on the View or Eye icon to proceed.

If the user is connected through OpenNet, GoVirtual, or Desktop and has an active SMART account, the application will automatically connect to the SMART server to perform the SMART archiving process and attempt to retrieve the MRN.

If auto-archiving does not occur, the system will redirect the user to the Dipnote information page. There, the user should click the "Archive to SMART" button located next to the MRN field.

If the user is connected via DIN/Internet, they will be redirected to the Editing DipNote Information page, where they can manually update the MRN if an attempt to archive the note through the SMART server has already been made.

For additional help, please contact ISC at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
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