Voiding a BOC Follow

Introduction

Voiding a Bill of Collection (BOC) is used when a BOC is no longer valid for processing and must be canceled (voided) rather than updated. A voided BOC is considered inactive and cannot be edited, resubmitted, or processed further. 

This action is typically taken when the BOC was created in error, contains information that cannot be corrected through revision, or the underlying request is no longer needed. Voiding a BOC fully removes it from the active workflow and ensures it will not proceed through approval or payment processes.

Steps to Void a BOC

To Void a BOC, follow the steps below:

1. Locate the BOC
   Navigate to the My Initiated Bills page and use the filters or search bar to find the BOC you wish to amend.
2. Open the Edit Option
   Click the Edit Icon on the right side of the screen to open the My Initiated Bills – Edit page for the selected BOC.
3. Access the Ellipsis Menu
   In the upper-right corner of the edit page, click the ellipsis (three dots) to reveal additional actions.
4. Select “Void BOC”
   From the dropdown menu, choose Void BOC.
5.  Enter a Comment
   A prompt will appear requesting a comment. Provide a brief explanation for why the BOC is being voided.

Important Considerations

• Amending vs. Voiding: Use the Amend BOC option when the bill is still valid but needs corrections in order to fully processed. If the BOC is no longer needed or was created in error, use the Void Bill option instead.
• Timeline Reset: Amending a BOC resets the BOC’s timeline. The new draft will reflect the date it is submitted or approved, which may impact billing schedules or deadlines.
• Editable Draft: After amendment, the new draft can be edited as needed before resubmission.

Related Articles: 

• Creating a BOC

• Voiding a BOC

   

For additional help, please contact ISC at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
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