Referring Bills of Collection to CGFS Follow

Referring BOCs to CGFS

Referring a Bill of Collections to CGFS depends on the type of employee and whether specific criteria are met within the system, making the BOC eligible for referral. For a BOC to be referred to CGFS, the following conditions must be met:

1. The bill must be greater than $500 USD for a USDH employee.
2. A 60-day notification must have been sent to the Recipient.

Only when all of these conditions are satisfied will the Refer to CGFS option appear within the system. 

How to Refer a Bill of Collection (BOC) to CGFS

1. Navigate to the Receivables Menu
2. Locate the BOC being referred 
3. Once inside the BOC, click the yellow button labeled Refer to CGFS in the top right corner

4. Clicking this button will prompt a notification from the system with the following message:
   • "I certify that all the steps required prior to referring the BOC to CGFS have been completed and the BOC can be sent to CGFS."

Upon certifying, an email will be sent to CGFS at ARSalaryDebts@state.gov with all the necessary attachments.

Handling Payments

Until CGFS accepts the package, the Collection Clerk can still upload any payments related to the BOC in ATLAS Financials.

Marking the BOC as Received from CGFS

Upon CGFS acceptance, update the BOC status to Received from CGFS in the system.  After this update, the Collection Clerk will no longer be able to enter any payments related to the BOC in ATLAS Financials.

For additional help, please contact ISC at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
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