Step 2 CGFS Import: Clear Upload Follow

There are instances where you will need to clear your uploaded data to make changes in the Rewards Configuration. If this happens, take the following steps. 

1. First click, Export to Excel. This will download a copy of your CGFS Import file which includes all the changes you made since your initial upload. You want to make sure you rename this file something like “CGFS File with Changes” so you know which file to use, and you will not need to start over.

   

2. Next click the red Clear Import button.

   

3. On the left menu, click Rewards Configuration.

   

4. At the bottom of the Mission tab page, you will need to click Unlock. This will unlock the Rewards Configuration and allow you to make changes. Keep this in mind if you need to make further changes, you will first have to clear the Import CGFS and Import TPS before the Unlock button will appear.

5. Once you click Unlock, all the tabs are unlocked, and you can make all the changes you need.

6. Once you are finished with your changes, click Proceed to start the process over.

For additional help, please contact DT at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
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