Pre-requisites: n/a |
Topics Covered
Adding Captions to DipNotes
Target Users
All Users
Required Permissions
n/a

Adding Captions to an Outgoing DipNotes
Navigate to Outgoing DiPNotes
Go to Outgoing DipNotes > Drafting and click on the ADD NEW OUTGOING DIPNOTE button in green.
Fill in the Required Information
On the "Add New Outgoing DipNote" page, complete all necessary fields with the required information.
Add Captions for PII
If the user selects the checkbox for PII (Personally Identifiable Information), a list of available captions will appear. Choose the desired captions to include.
Save the Selected Captions
After selecting the desired captions, click the blue “ADD SELECTED CAPTIONS” button to save.
Confirm Saved Captions
Navigate to Drafting and click the Edit icon next to your DipNote. Users will see that the PII DipNote has been saved with the required captions. It is now ready to be published, as it includes the sensitive and required captions.
Handling Missing Required Captions
If a required caption is removed, the Publish button will be disabled, and an error message will appear in red. In this case, the DipNote cannot be published.
Publishing the DipNote
To enable publishing, the user must add the missing required caption(s). Once all necessary captions are added, the Publish button will be enabled, and you can proceed with publishing the DipNote.
Adding Captions to an Incoming DipNotes
Access Incoming DipNotes
Navigate to Incoming DipNotes > Action Office and click the Pencil Edit Icon to begin editing.
Review and Update the DipNote
On the "Editing Incoming DiPNotes" page, locate the ACCEPT/REJECT/REASSIGN box highlighted in yellow.
Save the Selected Captions
Once the desired captions are selected, click the ADD SELECTED CAPTIONS button (in blue) to save your choices and continue.
From the Dropdown menu, select Yes to accept, No to reject, or Reassign if needed.
In this case, select Yes and check the PII (Personally Identifiable Information) checkbox.
Select Captions for PII
After checking the PII box, choose the appropriate captions from the list provided.
Save the Selected Captions
Once the desired captions are selected, click the ADD SELECTED CAPTIONS button (in blue) to save your choices and continue.
Handling Missing Required Captions
If a required caption is removed, the Publish button will be disabled, and an error message will appear in red. The DipNote cannot be published until all required captions are added.
Enable Publishing
To enable the Publish button, add any missing required caption(s). Once all necessary captions are in place, the button will be re-enabled, allowing you to proceed with publishing the DipNote.
Related Article: Drafting a Diplomatic Note
Related Videos: User Tutorial Videos
For additional help, please contact ISC at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
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