Creating FAQs to Help Your Users Follow

Topics Covered
FAQs

Target Users
Content Managers

Required Permissions
n/a

Introduction 

In the ATLAS Welkom Center, you can add Frequently Asked Questions to help provide your customers  with quick answers.  

Creating a FAQ

Navigate to Content Management > FAQs.

Click the + Create New button in the upper right corner of the FAQs window. 

In the Create New FAQ window, enter all the needed information. 

⚠️ Note: The Order field is optional.

Once all information is filled out, click Save Changes. To discard changes, select Cancel.

Related Articles: 

Adding Welcome Text to Your Post Site
Adding a Post Picture
Managing Post's Homepage
Managing Categories
Creating FAQs to Help Your Users
Editing and Deleting Frequently Asked Questions (FAQs)
Managing Contacts
Creating Links
Managing Links
Adding Helpful Tips
Managing Helpful Tips
Adding a Post Picture
Adding Photos and Videos
Managing Photos and Videos
Adding Documents
Managing Documents
What is a Topic and How to Add One
Managing and Linking Documents to a Topic
Adding an Event to the Event Calendar
Editing an Event in the Event Calendar
Uploading a Newsletter
Editing the Details of a Newsletter
Adding a Photo Album
Managing Photo Albums
Managing Classified Categories
How to Add a Classified Advertisement in ATLAS Welkom Center
Managing Classified Ads

For additional help, please contact ISC at Post or ADG Support by selecting the ‘Submit a request’ button at the top of the page or by emailing adg-support@state.gov.
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